Brand Overview
Genisis Casino is a relatively new entrant in the online gaming market, having been launched in 2018 by Yggdrasil Gaming Limited, a company with extensive experience in providing software solutions to various casinos worldwide. Despite its recent establishment, Genesis has managed to make a significant impact on the industry with its impressive range of games and unique features.
The casino’s website is well-designed, easy to navigate, and available play table games on Genesis in multiple languages, catering to players from diverse regions around the world. The platform offers an intuitive user interface, allowing users to seamlessly access various sections, including game categories, promotions, deposits, withdrawals, and more.
Registration
To begin playing at Genesis Casino, prospective customers must complete a simple registration process. This involves filling out a form with basic information such as name, email address, phone number, date of birth, country of residence, and other relevant details. Upon submitting the application, users will be prompted to create a username and password for future access.
Upon successful submission, players are granted immediate access to various casino sections, including game library, promotions, deposits, withdrawals, and customer support. Additionally, they receive an email confirmation from Genesis Casino with their login credentials and account information.
Account Features
Once registered, users can log in securely using their username and password combination or through the One-Click Login feature for convenience. The casino offers a user-friendly dashboard providing access to various features, including:
- My Account : where players can monitor activity history, manage deposit and withdrawal limits, modify account settings, and edit personal details.
- Balance : allows users to track their available balance, display recent transactions, and keep an eye on any pending bonuses or rewards.
- Messages : facilitates communication between Genesis Casino’s support team and players regarding inquiries, complaints, or concerns.
Bonuses
Genesis Casino offers a wide range of promotions designed to enhance the gaming experience. New customers receive an attractive welcome bonus comprising multiple deposits with specific requirements for each step. These can be redeemed on select games from top providers like NetEnt, Microgaming, and more.
Regular players are rewarded through:
- Weekly Reload Bonus : providing additional funds for slots enthusiasts.
- Live Casino Bonus : enhancing betting limits for real-money play at the live dealer tables.
- Mystery Reward : offering surprise bonuses for a random selection of users based on their gameplay history.
Payments
The casino supports various payment methods to accommodate players from different geographical regions and financial backgrounds. These options include:
- Credit/Debit Cards (Visa, Mastercard): enabling secure transactions with transparent fees.
- E-Wallets (Skrill, Neteller, Trustly): facilitating quick deposits and withdrawals without the need for intermediaries.
- Bank Transfers: accommodating users who prefer traditional financial services or those with limited access to online payment options.
Players can deposit a minimum of €10 using any supported method. Withdrawal limits vary depending on individual account settings but are typically set between €20 to €50,000. Transaction times range from 24 hours for e-wallets to up to seven days for traditional bank transfers and card payments.
Withdrawals
The withdrawal process at Genesis Casino is streamlined with transparent processing times:
- Instant Withdrawal : Some payment providers offer instant withdrawals upon successful verification.
- Quick Processing : Most transactions are processed within 24-48 hours, depending on the chosen method.
- Manual Processing : In rare cases where additional identification documents or information are required, manual withdrawal may be implemented.
Games
Genesis Casino’s extensive library of over 1,000 titles is provided by top software vendors such as:
- NetEnt
- Microgaming